- At check-in all the personal belongings that may capture sound, image and video or other that might be potentially dangerous will be locked in a hand safe.
- Participants cannot take inside the game hidden cameras or mobile phones in order to capture image or sound.
- Participants cannot make improper use of objects and game contents that may cause damage to the place or the participants themselves. Remember that this is a mind game of intelligence and skill, the use of force is unnecessary.
- Participants cannot take inside the game potentially dangerous objects (incendiary, flammable, cutting, etc.) nor attempt to use them during its period..
- If participants do not respect the previous rules, they will be held responsible for their misconduct and violation of the game scenario.
- If participants, for some reason, choose to leave the game during its progress, the game will be considered finished and no refunds will be made.
- Participants must respect the signs that indicate places or objects that are not part of the game and for that reason must not be manipulated or violated.
- The game will be recorded and monitored through an internal video and audio circuit.
- Participants must arrive 10 minutes before the scheduled time, for the initial game preparations.
- Participants must arrive on time, and delays will be deducted from the 60 minutes they have to play.
- In case you want to cancel or reschedule your booking, you must contact us at most 48 hours prior to the scheduled game. Over that time limit, given the nature of the service, refunds will not be possible.
- Children under 16 can only participate in the game when accompanied by a responsible adult.