In the case you may not attend your reservation, please contact us until 48 hours before, in order to reschedule or cancel it. In the case we are not informed within this time limit and you miss the reservation, your booking will be canceled and refunds will not be possible, given the nature of the service. In the case you are late and attend after the booked time, the delay period will be subtracted from the 60 minutes game period. In case there is not any reservation in the schedule following yours, we might open exceptions and compensate for the delay time. But if there is a booking following yours, for obvious reasons, this will not be possible. So please, arrive about 10 minutes before the starting time.